Accessibility

Our stewards are always available during events should you require any assistance. Harrogate Convention Centre holds regular meetings with local accessibility groups to ensure we are as accessible as possible to everyone. If you have any queries regarding your visit to the Convention Centre, please give our reception team a call on 01423 500500.

Detailed Access Guide

Compiled in partnership with the UK's leading accessibility information provider AccessAble, our Detailed Access Guide lets you know what access will be like when you visit. It is also available on the AccessAble mobile app.

Parking

There is Blue Badge parking in Harrogate Convention Centre’s underground car park with direct lift access to Entrance One of our Auditorium. If you are using entrances Four (Hall M) or Five (Hall A), or Royal Hall, there are a small number of dedicated parking spaces in front of these venues. Otherwise, the most accessible car park is Jubilee Car Park, free for Blue Badge holders and nearer than the main HCC parking.

Car park directory | North Yorkshire Council

Mobility Assistance

There are designated spaces for wheelchair users in both the Auditorium and Royal Hall and we have accessible toilets throughout the venue. If you need a walking frame, wheelchair, or mobility scooter and don’t want to bring your own, you may be able to hire from:

Rise Furniture and Mobility - 01423 526737
Able to Enable - 01423 880882
Harrogate Shopmobility – 01423 556335 (Pre-bookable service only)

Please let us know in advance if you wish to bring a guide dog so we can make sure your animal is catered for.

Accessible Toilets

We have accessible toilets throughout the venue.

Fixed-loop Hearing

There are fixed-loop hearing systems at our main reception desk and in the Auditorium, while Royal Hall is equipped with the latest infrared hearing system. Temporary loops can be installed in other areas our venues at the event organiser’s request.

Hidden Disabilities

The venue is proud to be participating in the Sunflower Scheme, where patrons with hidden disabilities are able to be identified by members of staff and if required are offered additional assistance. If you wish to benefit from the scheme please speak to a member of our staff who will be able to assist you.

Visit Harrogate Convention Centre at the Hidden Disabilities website.

The Fat Friendly Seating Campaign

We support our friends at Fat Friendly Seating and their campaign to give larger visitors the information they need to access event venues in ways that do not damage their bodies and to encourage organisers to consider accessibility and how they can accommodate larger guests. Dimensions for seating at our venues can be viewed on the following links;

Main Auditorium Seating
Royal Hall Flat Floor Seating
Royal Hall Tiered Seating
Royal Hall Loose Seating

Exhibitors

If you are an exhibitor working at a public/trade exhibition within the venue, please call our reception team on 01423 500500 to discuss your individual requirements and we will work with you to find the best solution to ensure your needs are met.